2016 Dealer Survey Results


Messaging Is On the Rise EVERYWHERE
What it all comes down to is this: You want to sell and service more cars. Everything you do should guide consumers one step closer to those goals. The latest Contact At Once! Dealer Survey uncovers how messaging options - from chat to text to Facebook - play into these dealership goals:

  • 42% of respondents sold 10 or more cars/month to shoppers who chat or text.
  • 93% said messaging (like text) leads to more effective follow-up vs. phone calls or emails.
  • 96% said dealerships who chat & text have more sales conversations.

Download your copy today to see the full results!