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The Guide to Make Them Work

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2016 Dealer Survey Results

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Messaging Is On the Rise EVERYWHERE

What it all comes down to is this: You want to sell and service more cars. Everything you do should guide consumers one step closer to those goals. The latest Contact At Once! Dealer Survey uncovers how messaging options - from chat to text to Facebook - play into these dealership goals:

42% of respondents sold 10 or more cars/month to shoppers who chat or text.
93% said messaging (like text) leads to more effective follow-up vs. phone calls or emails.
96% said dealerships who chat & text have more sales conversations.

Download your copy today to see the full results.

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Consumers don’t want to navigate countless webpages to find the information they’re looking for. Whether it’s completing a transaction, checking on order status or just finding general information, consumers want answers immediately.

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Consumers don’t want to navigate countless webpages to find the information they’re looking for. Whether it’s completing a transaction, checking on order status or just finding general information, consumers want answers immediately.

Join us for a virtual event on Feb X at 11AM EST to get the playbook for bringing conversational business to life at your brand using LiveEngage — the leading conversational platform. And the only platform with SmartStack technology — an AI-based brain that orchestrates humans, systems and bots. During the webinar you’ll hear from LivePerson conversational business experts who specialize in helping brands capitalize on the conversational era.

This free guide will help you:

Understand the consumer trends driving messaging, from chat to text

See what's working for over 1,000 dealer professinals

Learn what 2017 may mean for your dealership's communication options in search & social

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Some of the world’s largest brands including T-Mobile, Sky, Hawaiian Airlines, Royal Bank of Scotland and Orange are using conversational business to create a personalized digital experience at scale to address sales and customer care related inquiries.